Powerful Features for Modern Field Service
Everything you need to manage, optimize, and grow your field service business
From intelligent scheduling to real-time tracking, Simply OnSite provides the complete toolkit to streamline your operations and delight your customers.
Core Features
The foundation of efficient field service management
Smart Scheduling & Dispatch
Take the complexity out of scheduling with intelligent algorithms that consider technician skills, location, availability, and job priority. Drag-and-drop interface makes adjustments effortless.
- Intelligent route optimization to reduce travel time
- Automated job assignment based on technician skills
- Real-time schedule updates across all devices
- Drag-and-drop calendar interface
- Recurring job scheduling
- Emergency dispatch prioritization
Customer Relationship Management
Build stronger customer relationships with a complete view of every interaction, service history, and preference. Never miss a detail that matters to your customers.
- Complete customer profiles with service history
- Equipment and asset tracking per customer
- Service agreements and contract management
- Customer portal for self-service
- Communication history and notes
- Custom fields for industry-specific data
Work Order Management
Create, track, and complete work orders efficiently. From creation to invoicing, manage the entire job lifecycle in one unified system.
- Digital work order creation and dispatch
- Customizable work order templates
- Photo and document attachments
- Time tracking and labor costs
- Parts and materials tracking
- Digital signatures for job completion
Real-Time GPS Tracking
Know exactly where your team is at all times. Real-time GPS tracking provides visibility into field operations and helps optimize routing on the fly.
- Live technician location tracking
- Automated arrival and departure notifications
- Historical route playback
- Geofencing for job sites
- Mileage tracking and reporting
- Nearest technician identification
Inventory & Parts Management
Track parts, equipment, and inventory in real-time. Know what's in stock, what's on trucks, and what needs to be reordered—all from one central system.
- Real-time inventory tracking
- Truck stock management
- Automatic reorder notifications
- Parts usage tracking per job
- Vendor and supplier management
- Barcode scanning support
Analytics & Reporting
Make data-driven decisions with powerful analytics and customizable reports. Track KPIs, monitor performance, and identify opportunities for improvement.
- Real-time dashboard with key metrics
- Customizable report builder
- Technician performance tracking
- Revenue and profitability analysis
- Customer satisfaction metrics
- Automated report scheduling
Mobile App for Field Technicians
Empower your technicians with a powerful mobile app that works offline and syncs automatically when connected.
Offline Capability
Work without connectivity and sync when back online
Digital Forms
Complete work orders, capture signatures, and take photos
Navigation Integration
One-tap navigation to job sites with your preferred map app
Real-Time Updates
Instant notifications for new jobs and schedule changes
Integrations That Extend Your Workflow
Connect Simply OnSite with the tools you already use
QuickBooks
Sync invoices, payments, and financial data automatically
Stripe
Accept payments directly from work orders and invoices
Email & SMS
Automated notifications and customer communications
Google Calendar
Two-way sync with your existing calendar system
Google Maps
Route optimization and real-time traffic updates
Enterprise-Grade Security & Compliance
Your data security is our top priority. Simply OnSite employs industry-leading security measures to protect your business information.
256-bit SSL Encryption
Bank-level encryption for all data in transit
Daily Backups
Automated backups with point-in-time recovery
99.9% Uptime SLA
Reliable infrastructure with guaranteed uptime
Ready to simplify your business?
Start your free 14-day trial and see why service based companies love Simply OnSite